What are your delivery times?Updated a month ago
We understand that delivery time is an important factor when you shop online. Here are the details of the different delivery times for our products:
Accessories and spare parts
Delivery time: For accessories and spare parts for our products, the delivery time is normally between 5-10 business days. We aim to get your order to you as quickly as possible.
E-scooters and e-bikes
Delivery time: For e-scooters and e-bikes, you can expect a delivery time of between 5-10 business days. We work closely with our suppliers and transport partners to ensure efficient delivery.
Special orders
Longer delivery time: For special orders made via email, such as custom spare parts, the delivery time is up to 20 business days. This longer delivery time is due to the time it takes to specially customise or order these parts.
Why do delivery times differ?
Product type and availability: Delivery time varies depending on the type of product and its availability. Special orders take longer due to their unique nature and specific handling requirements.