Do you offer home delivery for e-scooters and e-bikes?Updated a month ago

Yes, we always offer home delivery for larger products such as e-scooters and e-bikes. Here's everything you need to know about how home delivery works:

Home delivery – straight to your door

Free delivery: Home delivery is completely free for e-scooters and e-bikes.

Smooth and convenient delivery: Your parcel is delivered directly to your door, with no extra costs or hassle.

Important to keep in mind

Availability: It's the customer's responsibility to be available at the specified address during the delivery time. The carrier will contact you in advance to book a delivery time.

Book a time: Make sure to respond to messages from the carrier to ensure the delivery goes smoothly.

If you prefer to collect your parcel at a pick-up point

Change delivery option: If you'd instead like to collect your parcel at a pick-up point, you can contact the relevant carrier directly to make this change. Please note that this may affect the delivery time.

Further questions or need help?

If you have questions about home delivery or need help contacting the carrier, don't hesitate to contact our customer service. We're happy to help you have a smooth delivery experience.