Can I change my delivery address after placing my order?Updated a month ago

Yes, it's possible to change the delivery address for your order under certain conditions. Here's how to go about it:

When can the delivery address be changed?

Before the shipment is sent: You can change the delivery address as long as your shipment has not yet been sent from our warehouse.

How do I change the delivery address?

1. Contact us as soon as possible: Use the contact form at the bottom of our website to inform us of the change.
2. Provide the relevant information: Make sure to include the following information in your message:
   • Your order number
   • Your current delivery address
   • The new delivery address
3. Wait for confirmation: Our customer service team will confirm whether the change is possible and update your order accordingly.

Important to keep in mind

Quick action required: To avoid delays or problems with your delivery, it's important to contact us as soon as possible after you discover the need to change the address.